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POLICIES

PRIVATES

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Cancellation Policy:
We understand that unforeseen circumstances can arise, and we are committed to providing efficient service to all clients. A 24-hour advance notice is required for appointment cancellations to allow us to accommodate others. Failure to provide this notice will result in a full charge for the missed appointment. This policy also helps instructors manage their schedules effectively for travel and time planning.

 

No-Shows:
If you forget or choose to miss your appointment, you will be considered a "no-show" and will be charged for the full session.

 

Late Arrivals:
If you arrive late, your session may be shortened to accommodate subsequent appointments. Your instructor will determine if the session can proceed based on the remaining time. Regardless of session length, the full appointment charge will apply. Please arrive on time out of respect for your instructor and other clients.

PURCHASE PACKAGE

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Expiration Date:

  • Monthly packages expire one month from the activation date (the day of your first class).

  • Punch card packages expire three months from the first class.
    For any questions about package purchases, please contact us at info@salsasalsadancestudio.com.

 

Non-Transferrable Packages:
Once a monthly package is activated, it cannot be transferred to another person.

 

Transferrable Packages:
If you purchase multiple packages, you may transfer one to another person's account as long as it remains unused.

 

Changing Packages:
To switch your monthly package, visit our receptionist at the studio.

CLASS REGISTRATION AND CANCELLATIONS

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Registering for a Class:
The easiest way to register is by creating a Mindbody account. From there, you can select and register for classes in advance, securing your spot and streamlining the check-in process.

 

Cancelling a Class:
You can cancel your registration by logging into your Mindbody account prior to the class start time. Your class registration will be returned to your account and remain available based on the package you purchased.

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Class Level Enrollment

  • Intermediate/Advanced dancers are not permitted to join beginner or new student classes. These classes are designed to build foundational skills and cater specifically to those just starting their dance journey.

  • Intermediate/Advanced dancers are encouraged to participate in designated advanced-level classes, workshops, and socials to continue refining their skills.

REFUND POLICY​​

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​Refunds

Payments for classes or services are eligible for a refund within one year from the original purchase date. After one year, no refunds will be issued; however, class credit may be provided for payments made beyond this period. This credit can be applied towards future classes or services, subject to availability and terms.

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We encourage all students to utilize their payments within the designated timeframe to ensure they can fully benefit from the services offered.

CONDUCT EXPECTATIONS FOR ALL DANCERS

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  • Unwarranted Dance Advice: Advanced dancers offering unsolicited tips to beginners.

  • Speaking Over Instructors: Interrupting or talking during class instruction.

  • Distracting Behavior: Actions that divert attention from the instructor or hinder the learning experience for others.

  • Only the Instructor Provides Instruction: All corrections and feedback will come from the instructor.

  • Respectful Conduct: Members are expected to respect the instructor's guidance and maintain focus during class.

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Failure to adhere to these guidelines may result in:

  • A verbal reminder from the instructor.

  • A formal warning if disruptions persist.

  • Suspension from group classes for repeated violations.

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